Pedals can be powered by a 9V battery or standard 9V DC negative-tip adapter ONLY.
Stomp Under Foot pedals have a Limited Lifetime Warranty with original proof of purchase from Stomp Under Foot or any one of the authorized dealers listed on the DEALERS page.
The warranty covers any issue with the electronics of the pedal.
The warranty is void for one or all of the following:
If any of the above has occurred see REPAIRS below.
I am not able to cover foot-switch(s), jacks, potentiometers and knobs due to abuse. If any of the wearable items do become faulty please contact me.
For out of warranty pedals and repairs there is a standard $40 bench fee for the first hour and $40 per hour after that plus shipping and any parts that may need to be ordered. Most repairs can be completed within the first hour.
BEFORE SENDING IN A PEDAL
The majority of pedals sent in for repair are fully working pedals and, in most instances, the issues have been a bad or incorrect power supply or faulty cables.
Before sending a pedal back please do the following:
If you don’t have any power at all make sure you did not plug it into the wrong power supply (only a 9v, negative tip, DC adapter should be used). There is a safety diode in the pedal to prevent too much voltage from damaging the pedal. If this is the case then there will be a fee for repairing the pedal.
In the event no issue is found the fee will still be rendered for time spent on the pedal.
International repairs are responsible for the bench fee and return shipping.
If sending a pedal in for repair please include the following:
Stomp Under Foot, Inc.
PO Box 3226
Windermere, FL 34786
DO NOT SEND REGISTERED MAIL
SHIPPING & OVERSEAS SHIPPING
Stomp Under Foot, Inc. is not responsible for packages that are stolen if they are left at your home and no one is there to accept it. If you feel that you need to have the package hand delivered please ask for a "signature required" delivery before purchasing your pedal. Extra fees may apply.
Some countries charge duties and taxes on items coming in from the United Sates.
These fees are the responsibility of the buyer and not Stomp Under Foot.
There are no refunds on pedals so I encourage you to ask as many questions as possible and I will answer them, to the best of my ability, to make sure you are getting what you want.
If, for any reason, you are unhappy with your purchase you can make a one-time exchange at equal value.
Exchanges must be made within two weeks of the original purchase and the pedal being returned must be in the same, new condition as it arrived to you. Pedals that were damaged or altered, in any way, will not be accepted.
Copyright © 2008-2022 Stomp Under Foot, Inc. All rights reserved.
Ram's Head, Civil War & Tri-Muff are registered trademarks of Stomp Under Foot, Inc.
Green Russian, Red Menace, Pumpkin Pi, Violet Menace, Civil Unrest, Rhinosaur, Hellephant, Sonic Warfare, Halo Bender, Skinner Box, Utility Muffin, Son of a Bee, Dirty Rooster, Jumbo Dirty Rooster, Supa Dirty Rooster, Astoria, Amherst, The PI, Alabaster, Mud Creek, Brick Muff, Exciting Fuzz, Pink Hellephant, Full Powered Halo, 1980 Reverse Logo, Demogorgon, El Diablo, Sonic Generator, La Scatola Nera. Red Army, Dirt Preacher, Iron Tusk, MCG 73, The Shag, Silver Foxx, Cherry Bomb, Bucket of Blood, 2247, Silverfish, Dire Wolf, Electric Warlord, Disruptor, Cosmic Queen, Ultra Violet Deluxe are trademarks of Stomp Under Foot, Inc.
All rights reserved.